Tag Archives: Management Research

Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”

Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”

Abstract

Coaching and mentoring have many commonalities but can also be seen to be different. The aim of coaching is to help people transform being where they are to where they want to go, which may be on a path that has not yet been trodden. Mentoring is a one-to-one communication between a mentor who has “been there and done that” and a mentee who wants to “learn the ropes.” This paper looks at how these practices can be enabled online through Virtual Coaches and the extent and limitations of the GROW model for online coaching and mentoring. It finds that the GROW model is limited in what it can do, and that it needs to be extended to consider factors beyond goals, realities, options, and wills. It is suggested that “engage” and “routinize” be added to create a new model called “GROWER.” An extension of the M-MARS model making it M-REAMS (i.e. Methods, Rules, Enmities, Amities, Memes, Strategies) is proposed for an ethnomethodological approach to reflective learning. The paper concludes that virtual coaches can provide benefits in terms of enhanced mentoring and coaching relationships.

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Citation

Jonathan Bishop (2016). Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”. International Management Review 12(1), pp.1-11. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/enhancing-the-performance-of-human-resources-through-e-mentoring-the-role-of-aveugle.pdf

The Need for Separating University Management and Administration from Service Delivery: Reviewing Disability Policy at Four HEIs in Wales

The Need for Separating University Management and Administration from Service Delivery: Reviewing Disability Policy at Four HEIs in Wales

Jonathan Bishop

Abstract

This chapter looks at how suitable the current equality policies of Wales’s universities are to compete in the current economic climate and the changes needed to deliver best value to people with disabilities and all other taxpayers. The chapter makes the finding that universities are too bloated, by carrying out functions, which in Wales could be better handled by the public sector that is under direct control of the Welsh Government’s education minister. This would involve learning from how the telecoms and energy companies work UK wide, so that HEFCfW becomes an infrastructure provider, Estyn would become responsible for ensuring the equality of access to higher education and ensuring the standards of university education. Universities would thus consist mainly of teaching and research staff, optimising how they use the infrastructure to attract the most students to their degrees, which are homogenised. The chapter makes clear, however, that whilst this policy would likely work in Wales, it would be unlikely to in England, perhaps allowing “clear red water” between governments.

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Citation

Jonathan Bishop (2016). The Need for Separating University Management and Administration from Service Delivery: Reviewing Disability Policy at Four HEIs in Wales. In: Nwachukwu Prince Ololube (Ed.) Handbook of Research on Organizational Justice and Culture in Higher Education Institutions. IGI Global, Hershey, PA. (pages 365-382). Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/reviewing-disability-policy-at-four-hei-in-wales.pdf

Supporting crowd-funded agile software development projects using contingent working: Exploring Big Data from participatory design documentation and interviews

Supporting crowd-funded agile software development projects using contingent working: Exploring Big Data from participatory design documentation and interviews

Jonathan Bishop

Abstract

Designing an effective organisational architecture for an undertaking can be considered essential to its success. The way an organisation is designed – or otherwise appears to its workers – will affect the extent to which those workers associated with it can be effective at their jobs. This chapter undertakes a case study using Big Data from a project called “QPress” that was run by an organisation that is based around contingent working and inter-professionalism. Important things drawn from the data collected from the study include the importance of the Cloud to distance working, such as teleworking; the identity of the organisation and how workers relate to it; as well as what factors assist or inhibit worker motivation. The study concludes that the organisational structure of the organisation investigated – where different firms perform different tasks could be seen as best practice in supporting inter-professional environments.

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Citation

Jonathan Bishop (2015). Supporting crowd-funded agile software development projects using contingent working: Exploring Big Data from participatory design documentation and interviews. The International Conference on Information and Knowledge Engineering (IKE’15).

Organisational Architecture and Learning in an Inter-Professional Context: A Case-Study of an Agile Crowd-Funded Software Project Using Contingent Working

Organisational Architecture and Learning in an Inter-Professional Context: A Case-Study of an Agile Crowd-Funded Software Project Using Contingent Working

Jonathan Bishop

Abstract

Designing an effective organisational architecture for an undertaking can be considered essential to its success. The way an organisation is designed – or otherwise appears to its workers – will affect the extent to which those workers associated with it can be effective at their jobs. This chapter undertakes a case study into an organisation that is based around contingent working and inter-professionalism. Important things drawn from the study include the importance of the Cloud to distance working, such as teleworking; the identity of the organisation and how workers relate to it; as well as what factors assist on inhibit worker motivation. The study concludes that the organisational structure of the organisation investigated – where different firms perform different tasks, could be seen as best practice in supporting inter-professional environments.

Full Text

Citation

Jonathan Bishop (2016). Organisational Architecture and Learning in an Inter-Professional Context: A Case-Study of an Agile Crowd-Funded Software Project Using Contingent Working. In G. Jamil, J. Poças-Rascão, F. Ribeiro, & A. Malheiro da Silva (Eds.) Handbook of Research on Information Architecture and Management in Modern Organizations. IGI Global, Hershey, PA (Pages 274-291)

A Learning Organisation Approach to Software Project Management: Promoting Knowledge Transformation and Interprofessionalism through Crowd-Funded Agile Development

A Learning Organisation Approach to Software Project Management: Promoting Knowledge Transformation and Interprofessionalism through Crowd-Funded Agile Development

Jonathan Bishop

Abstract

This chapter explores how a learning organisation differs from a teaching organisation, such as that each person holds responsibility for their own learning, yet are supported and guided by those who wish to help them further their personal development. This chapter aims to develop a software project management methodology, based on existing approaches, which can accommodate all people, regardless of ability. The model developed, called the C2-Tech-S2 approach, is specifically designed for projects that use crowd-funding and agile development, particularly in environments based around the Cloud. A pilot study is carried out to demonstrate the ‘technology’ stage of this model for assessment using the ‘support’ stage. This finds that all stages of the model need to be applied in a project, because on their own the stages may not produce the most effective outcomes in terms of increased participation.

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Citation

Jonathan Bishop (2015). A Learning Organisation Approach to Software Project Management: Promoting Knowledge Transformation and Interprofessionalism through Crowd-Funded Agile Development. In A. Singh (Ed.), Achieving Enterprise Agility through Innovative Software Development. IGI Global, Hershey, PA (Pages 115-140). Available online at: http://www.jonathanbishop.com/Library/Documents/EN/docIGIPaper_C2TechS2.pdf

Crowdfunding WordPress plugins – The case of QPress

Crowdfunding WordPress plugins – The case of QPress

Jonathan Bishop

Abstract

I have been conducting research into crowd-funding of WordPress plugins, which has resulted in many publications. This talk would present a case study of the crowd-funding of QPress, an almost complete WordPress plugin. The study has looked at various geographical factors in the advertising of crowd-funded projects, finding that advertising should be fixed to locations where clicks on adverts are not done to raise funds for the websites they are displayed on. It finds clearly that crowd funded projects need to be agile – built in several stages – and involve contingent working – where people only work on it when funds exist.

Presentation

Citation

Jonathan Bishop (2015). Crowdfunding WordPress plugins – The case of QPress. WordCamp Birmingham. 8 February 2015.

Lessons from The Emotivate Project for Increasing Take-up of Big Society and Responsible Capitalism Initiatives

Lessons from The Emotivate Project for Increasing Take-up of Big Society and Responsible Capitalism Initiatives

Jonathan Bishop

Abstract

This chapter presents a case study of The Emotivate Project and the role it played in the didactic education of 11 school-age children from the former coalfields communities of Llantwit Fardre and Pontypridd in Wales in the United Kingdom through blended learning (bLearning) and blended twinning (bTwinning). The chapter shows how the Emotivate Projects provides evidence to show that UK Government’s Big Society policy depends, not on additional government intervention beyond finance, but partnerships on the basis of responsible capitalism and community co-operativism, involving all three market sectors – people, private and public. By using the capital and ‘payment in kind’ of responsible capitalist firms, in addition to charitable funding and government grants means partnerships across sectors can provide a significant degree of match funding for Big Society projects. The chapter recommends that the private sector get involved in increasing efficiency in Big Society run on a people sector basis, through taking advantage of outsourcing. This enabled them to fulfil their social or moral causes through didactic activism with better value for money due to efficiency savings in overhead costs.

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References

Jonathan Bishop (2012). Lessons from The Emotivate Project for Increasing Take-up of Big Society and Responsible Capitalism Initiatives. In: P.M. Pumilia-Gnarini, E, Favaron, E. Pacetti, J. Bishop, L, Guerra (Eds.) Didactic Strategies and Technologies for Education Incorporating Advancements. IGI Global: Hershey, PA. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/lessons-from-the-emotivate-project-for-increasing-take-up-of-big-society-and-responsible-capitalism-initiatives.pdf

The Persuasive and Assistive Interaction Extension (PAIX): A position paper on using gamified behavior management systems for reducing flame trolling in schools based on Classroom 2.0

The Persuasive and Assistive Interaction Extension (PAIX): A position paper on using gamified behavior management systems for reducing flame trolling in schools based on Classroom 2.0

Jonathan Bishop

Abstract

Internet trolling that takes the form of cyberbullying is emerging as a significant problem for any administrator of a networked computer environment. This is also the case in Classroom 2.0 classrooms where technologies like the circle of friends has not been implemented or otherwise where there is no current moderation or monitoring of activity of the school students using the system. The paper presents a system called Paix – The Persuasive and Assistive Interaction Extension (Paix) for assisting with this problem.

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References

Jonathan Bishop (2012). The Persuasive and Assistive Interaction Extension (PAIX): A position paper on using gamified behavior management systems for reducing flame trolling in schools based on Classroom 2.0. The 13th International Conference on Internet Computing (ICOMP’12). 16-19 July, 2012, USA. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/the-persuasive-and-assistive-interaction-extension-paix-a-position-paper-on-using-gamified-behavior-management-systems-for-reducing-flame-trolling-in-schools-based-on-classroom-2-0.pdf

The role of mediating artifacts in the design of persuasive e-learning systems

The role of mediating artifacts in the design of persuasive e-learning systems

Jonathan Bishop

Abstract

E-learning applications are becoming commonplace in the networked classroom, as educators search for new ways of engaging their learners. Traditional methods of designing these systems have focussed the tasks users are likely to complete as opposed to designing them to persuade the user to develop knowledge or learn about topics. Successful e-learning systems allow the user to interact with the environment using mediating artefacts, which are conductors for action within these environments. Mediating artefacts take many forms, in Internet applications they often manifest in the form of text that affords clicking, whereas in graphical environments they are often icons that afford dragging. Many e-learning systems are based around mediating artefacts, but few of these have been designed to encourage learners to carry actions in order to meet their own goals. This paper investigates how mediating artefacts can be made persuasive and suggests a scenario-based design model to aid developers in making e-learning systems persuasive and orientated around the goals of learners.

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References

Jonathan Bishop (2005). The role of mediating artifacts in the design of persuasive e-learning systems. In: Proceedings of the First International Conferences on Internet Technologies and Applications, Wrexham: University of Wales Press, pp. 54-62. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/the-role-of-mediating-artifacts-in-the-design-of-persuasive-e-learning-systems.pdf

Increasing membership in online communities: The five principles of managing virtual club economies

Increasing membership in online communities: The five principles of managing virtual club economies

Jonathan Bishop

Abstract

It has been argued that the consumption of club goods, where access to them is excludable and non-rivalrous, requires optimal exclusion as well as inclusion. Increasing membership appears to be a particular concern for providers of online communities and in addition increasing the participation of the membership also seems to be important. This paper defines online communities as virtual club economies, as they often exist to allow their members to share club goods. The paper explores various social networking services, finding that those with the highest number of subscriptions follow the guidelines proposed in an influential book on online communities and proposes five principles of managing these virtual club economies. These require as part of a strategy for providers to know their technology, know their subject matter, know their stratum of the wider virtual economy, know their policies and know their purpose. Each of these principles is elaborated on and the paper concludes that the ultimate purpose of a virtual club economy is to maximise the availability of its club goods, such as content to meet its inward goals of sustaining its existence and providing for its membership and wider objectives that suggest a purpose to outsiders and give insiders the motivation to remain as members.

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References

Jonathan Bishop (2009). Increasing membership in online communities: The five principles of managing virtual club economies. Proceedings of the 3rd International Conference on Internet Technologies and Applications – ITA09. Wrexham: University of Wales Press. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/increasing-membership-in-online-communities-the-five-principles-of-virtual-club-economies.pdf