Category Archives: Jonathan Bishop Publications

Developing and Validating the “This Is Why We Can’t Have Nice Things Scale”: Optimising Political Online Communities for Internet Trolling

Developing and Validating the “This Is Why We Can’t Have Nice Things Scale”: Optimising Political Online Communities for Internet Trolling

Jonathan Bishop

Abstract

Internet trolling describes the posting of any content on the Internet which is provocative or offensive, which is different from the original meaning online in the 1990s, referring to the posting of messages for humourous effect. Those systems operators (sysops) who run online communities are being targeted because of abuse posted on their platforms. Political discussion groups are some of the most prone to trolling, whether consensual or unwanted. Many such websites ara open for anyone to join, meaning when some members post messages they know are offensive but legal, others might find grossly offensive, meaning these messages could be illegal. This paper develops a questionnaire called the This Is Why We Can’t Have Nice Things Scale (TIWWCHNT-20), which aims to help sysops better plan the development of online communities to take account of different users’ capacity to be offended, and for users to self-assess whether they will be suited to an online community. The scale is discussed in relation to different Internet posting techniques where different users will act differently.

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Citation

Jonathan Bishop (2017). Developing and Validating the “This Is Why We Can’t Have Nice Things Scale”: Optimising Political Online Communities for Internet Trolling. In Y. Ibrahim (Ed.), Politics, Protest, and Empowerment in Digital Spaces (pp. 153-177). Hershey, PA: IGI Global. Available at: http://resources.crocels.com/wp-content/uploads/sites/4/developing-and-validating-tiwwchnt-20-scale.pdf

Exploring the Counting of Ballot Papers Using “Delegated Transferable Vote”: Implications for Local and National Elections in the United Kingdom

Exploring the Counting of Ballot Papers Using “Delegated Transferable Vote”: Implications for Local and National Elections in the United Kingdom

Jonathan Bishop and Mark Beech

Abstract

Delegated transferable voting (DTV) refers to an approach to counting votes in elections that extends non-preferential voting systems like First Past The Post (FPTP) to include a transferable element similar to Single Transferable Voting (STV) but instead of voters indicating who they wish their votes to go to on an individual level they entrust that decision in the candidate they vote for, who could be from a small political party that might otherwise be deemed a “wasted vote” under first-past-the-post systems where the candidate they least want could win by having the most votes but still have less than 50% of the popular vote. This chapter discusses how DTV might work in practice through an auto-ethnographic approach in which the authors play an active part in elections in order to test the approach. The elections contested in the UK included to local council level in the Pontypridd area and national elections to the UK Parliament and Welsh Assembly. The potential impact of DTV on these election and method of campaigning used at some of these elections might have had on the voting outcome are discussed.

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Citation

Jonathan Bishop & Mark Beech (2017). Exploring the Counting of Ballot Papers Using “Delegated Transferable Vote”: Implications for Local and National Elections in the United Kingdom. In Y. Ibrahim (Ed.), Politics, Protest, and Empowerment in Digital Spaces (pp. 227-243). Hershey, PA: IGI Global. Available online: http://resources.crocels.com/wp-content/uploads/sites/4/counting-ballot-papers-using-dtv.pdf

The role of affective computing for ensuring safety in at-risk educational environments: The development of ‘VoisJet’ and ‘VoisEye’ for forensic phonetical analysis

The role of affective computing for ensuring safety in at-risk educational environments: The development of ‘VoisJet’ and ‘VoisEye’ for forensic phonetical analysis

Jonathan Bishop and Darren Bellenger

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This paper presents an introduction to the use of affective computing in at-risk educational environments, such as those that schools located in areas where there is armed conflict and for the safeguarding of children and at-risk adults more generally. This paper has discussed the improvement of the EigenFace based facial emotion recognition by continually streamlining the facial dataset used and its application in at-risk educational environments. One of these mimics the authors’ EigenFaces library and appears to have better performance in poor lighting and poor camera situations, making it possibly better for drone use. It is therefore paramount that as the authors develop the system further that they keep each component separate, in case it is decided to utilise commercial libraries (e.g. Microsoft Project Oxford) for certain aspects. A structure such as VoisOver that allows for third party technologies to be plugged in would mean the authors’ code can remain separate from that of third party plug-ins, namely specific algorithms for identifying the core 12 emotion sets the authors have devised in contexts that might not even have been considered yet. Such algorithms could work with the system described in this paper to make its operation in at-risk educational environments even more possible.

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Citation

Jonathan Bishop and Darren Bellenger (2016). The role of affective computing for ensuring safety in at-risk educational environments: The development of ‘VoisJet’ and ‘VoisEye’ for forensic phonetical analysis. The 2016 International Conference on Computational Science and Computational Intelligence (CSCI’2016). 15-17 December 2016, Las Vegas, NV. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/affective-computing-for-ensuring-safety-in-at-risk-educational-environments.pdf

“Wikipedia is not…”: The misuse of sysop prerogative in policy-driven online communities

“Wikipedia is not…”: The misuse of sysop prerogative in policy-driven online communities

Jonathan Bishop

Abstract

Sysop prerogative is the principle that a website administrator can do anything which they have not been prevented from doing so by statute or said they won’t do by contract. In many online communities, such as Wikipedia, sysops will encode their rules into policies for others to follow. On platforms like Wikipedia, however, it is possible for users to claim that certain aspects of their sysops’ policies support their position and if those users have enough support they will be able to force a set of circumstances to suit their biases even though the rules do not permit those actions. This paper investigates the way that the skeptic movement abuses Wikipedia’s policies to dilute from its articles those who criticise the movement or figures within it. The paper finds that if someone is disliked by enough users on Wikipedia or does not have enough support from other users, they will face behaviours that go against Wikipedia’s rules, yet which they are outnumbered in being able to challenge.

Citation

Jonathan Bishop (In Press). “Wikipedia is not…”: The misuse of sysop prerogative in policy-driven online communities. International Journal of Internet Trolling and Online Participation.

Devising Parametric User Models for Processing and Analysing Social Media Data to Influence User Behaviour: Using Quantitative and Qualitative Analysis of Social Media Data

Devising Parametric User Models for Processing and Analysing Social Media Data to Influence User Behaviour: Using Quantitative and Qualitative Analysis of Social Media Data

Jonathan Bishop

Abstract

Academia is often plagued with those who define themselves by whether they are “quantitative” or “qualitative.” This chapter contests that when it comes to researching social media the two are inseparable in datafying user generated content. Posts on Twitter for instance have a textual element to the narratives that could be considered qualitative, but also quantitative criteria can be applied. Interviewing approaches can allow for the exploration of discourses to produce new theories, which may then rely of those approaches commonly thought of as quantitative. This chapter tests out a variety of different approaches to show how it is only through using all approaches available can social media be triangulated to produce accurate modelling of user behaviour.

Citation

Jonathan Bishop (2017). Devising Parametric User Models for Processing and Analysing Social Media Data to Influence User Behaviour: Using Quantitative and Qualitative Analysis of Social Media Data. In: S. Hai-Jew (Ed.) Social Media Data Extraction and Content Analysis (pp. 1-41). IGI Global, Hershey, PA.

The impact of physical and virtual environments on human emotions: A pilot study in an adult and community education setting

The impact of physical and virtual environments on human emotions: A pilot study in an adult and community education setting

Jonathan Bishop and Piet Kommers

Abstract

This paper concerns an experiment that attempts to understand the impact the physical and virtual environment can have on human emotions. To do this four blended learning workshops are held covering different amounts of technology enhanced learning based on the blended learning continuum. In each workshop there are two of the same participants – one who is autistic and one who is empathic – and then other participants are introduced depending on the aesthetics of the workshop. The study finds that learners deemed ‘empathic’ require less brain processing for befriending than people deemed ‘autistic’ do and that those deemed autistic treat every environment the same way and at the same time those deemed ‘empathic’ focus more on befriending others, regardless of the environment they are in.

Citation

Jonathan Bishop (2016). The impact of physical and virtual environments on human emotions: A pilot study in an adult and community education setting. The 14th International Conference on Scientific Computing. 25-28 July 2016. Las Vegas, NV. Available online: http://resources.crocels.com/wp-content/uploads/sites/4/the-impact-of-virtual-and-physical-environments-on-human-emotion.pdf

Managing sysop prerogative in Europe through fabris dualism: An agenda for reform of the European Union and Council of Europe into international organisations

Managing sysop prerogative in Europe through fabris dualism: An agenda for reform of the European Union and Council of Europe into international organisations

Jonathan Bishop

Abstract

The European Union referendum on the 23 June 2016 in the United Kingdom was reported as being the most significant plebiscite for over a generation. Its impacts may only become most apparent when the citizens of the United Kingdom start to demand the same rights that those in the countries that have remained a member of the European Union enjoy. This paper looks at the impact leaving the European Union will have for the United Kingdom in terms of ‘sysop prerogative’ – the right or lack of for information society service providers to do what they want when administering their websites as systems operators, or sysops. The paper argues that a lack of harmonization of laws across Europe will make enforcing sysop prerogative and indeed the very nature of it, more difficult. Even with the outcome of the EU referendum affecting only the United Kingdom, this paper argues that in order to secure a cyberspace free from crime that global cooperation is still needed, but that the European Union in its current form might not be the appropriate vehicle at all, with a combination of the United Nations, Nato and the Council of Europe being more suitable.

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Citation

Jonathan Bishop (2016). Managing sysop prerogative in Europe through fabris dualism: An agenda for reform of the European Union and Council of Europe into international organisations. The International Journal of Internet Trolling and Online Participation 3(1). Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/managing-sysop-prerogative-in-europe-through-fabris-dualism.pdf

An analysis of the implications of Maslow’s Hierarchy of Needs for networked learning design and delivery

An analysis of the implications of Maslow’s Hierarchy of Needs for networked learning design and delivery

Jonathan Bishop

Abstract

The Hierarchy of Needs proposed by Abraham Maslow has been adopted by many groups of practitioners as a way to understand their customers and users. It argues that there are universal human needs, namely physiological, security/safety, social, self-esteem/ego and self-actualisation. Maslow contests that unless the former of these are met, the latter cannot be. This paper demonstrates the need for the continual review and modification of teaching and learning plans to meet the changing needs of learners, which in this case relates to considering the impact of networked learning.

Citation

Jonathan Bishop (2016). An analysis of the implications of Maslow’s Hierarchy of Needs for networked learning design and delivery. International Conference on Information and Knowledge Engineering (IKE’16). Available online at: https://www.researchgate.net/profile/Jonathan_Bishop4/publication/307533183_An_analysis_of_the_implications_of_Maslow’s_Hierarchy_of_Needs_for_networked_learning_design_and_delivery/links/580bf60e08ae74852b5a7363.pdf

An evaluation of social media use in a golf club

An evaluation of social media use in a golf club

Jonathan Bishop

Abstract

This article looks at the social media strategy used in a golf club, namely Pontypridd Golf Club. It compares what it was like prior to the advent of social media and afterwards. It does this through interviewing one of the club’s former golf captains, who was involved on both occasions. The study finds that one of the factors most affecting whether the golf club took up social media was the skill of the officers that ran the club. It was expected that a technology office would exist in order to update the website. It was not expected that officers with a particular portfolio would update the parts of the website within their own remit. Understandably, systems like WordPress were deemed complex, but even Facebook was updated by an individual rather than the officers concerned. The study concludes that increasing digital literacy will be essential to making social media use common in golf clubs and potentially any social or recreational group

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Reference

Jonathan Bishop (2016). An evaluation of social media use in a golf club. The 17th International Conference on Internet Computing and Internet of Things (ICOMP’16), 25-28 July 2016, Las Vegas, USA. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/social-media-use-in-a-golf-club.pdf

Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”

Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”

Abstract

Coaching and mentoring have many commonalities but can also be seen to be different. The aim of coaching is to help people transform being where they are to where they want to go, which may be on a path that has not yet been trodden. Mentoring is a one-to-one communication between a mentor who has “been there and done that” and a mentee who wants to “learn the ropes.” This paper looks at how these practices can be enabled online through Virtual Coaches and the extent and limitations of the GROW model for online coaching and mentoring. It finds that the GROW model is limited in what it can do, and that it needs to be extended to consider factors beyond goals, realities, options, and wills. It is suggested that “engage” and “routinize” be added to create a new model called “GROWER.” An extension of the M-MARS model making it M-REAMS (i.e. Methods, Rules, Enmities, Amities, Memes, Strategies) is proposed for an ethnomethodological approach to reflective learning. The paper concludes that virtual coaches can provide benefits in terms of enhanced mentoring and coaching relationships.

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Citation

Jonathan Bishop (2016). Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”. International Management Review 12(1), pp.1-11. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/enhancing-the-performance-of-human-resources-through-e-mentoring-the-role-of-aveugle.pdf